Home AI Threats Free Help Services About IT Support Contact Book Consultation →
Beyond cybersecurity

AI Assistance & General IT Support

Cybersecurity is our specialty, but technology doesn’t stop there. We also help individuals navigate AI tools, set up devices, troubleshoot everyday tech problems, and make sense of a rapidly changing digital world — all with the same patient, no-jargon approach.

AI Assistance

Understanding AI tools

Not sure what ChatGPT, Claude, Gemini, or Copilot actually do? We’ll explain what these tools are good at, where they fall short, and how to use them safely and productively in your daily life — without the hype.

AI privacy & safety

What data do AI tools collect? Is it safe to paste personal information into a chatbot? How do you opt out of training data? We’ll help you use AI tools without accidentally giving away sensitive information.

AI for work & personal productivity

Learn how to use AI to draft emails, summarize documents, organize information, create content, or automate repetitive tasks. We’ll show you practical, real-world uses that actually save time.

Spotting AI-generated scams

AI-generated phishing, deepfake voices, and fake images are everywhere. We’ll teach you the new red flags and verification habits that work when the old advice (“look for typos”) no longer applies.

General IT Support

Device setup & configuration

New computer, phone, or tablet? We’ll help you set it up properly from day one — transferring data from your old device, configuring privacy settings, installing the right software, and skipping the bloatware.

Troubleshooting & repair guidance

Slow computer? Printer won’t connect? WiFi dropping? Before you pay for expensive in-store repair, let us diagnose the issue remotely. Many problems have simple fixes that don’t require new hardware.

Software & app guidance

Need help choosing the right software, setting up cloud storage, configuring email on a new device, or understanding what a subscription does and doesn’t include? We cut through the confusion.

Home network setup

WiFi dead zones, mesh network setup, smart home devices, printer sharing, NAS drives — we help you get your home network running smoothly and securely without the frustration.

Data backup & recovery

We’ll help you set up a proper backup system (local + cloud) so you never lose important photos, documents, or files again. If you’ve already lost data, we can help explore recovery options.

Tech coaching for beginners

No question is too basic. Whether you’re new to smartphones, struggling with email, or just want someone to explain things patiently without making you feel dumb — that’s exactly what we’re here for.

Pricing

$20
Starter Session — 30 minutes

Great for quick questions, single-issue troubleshooting, or a first look at what you need.

$40
In-Depth Session — 60 minutes

Full device setup, multi-issue troubleshooting, AI tool training, or comprehensive tech review.

Recurring support also available upon request for ongoing tech assistance.

Get in touch

Have a tech question, need help with AI, or want to schedule a support session? Reach out anytime.

velicivconsulting@gmail.com
Book a Session Contact Form